Return/Exchange


All units are custom and are 'one of a kind' pieces.  Before purchasing please read all details of the wig. Please refer to the Disclaimer section on this site to gain further insight.  Returns and exchanges will not be considered if:

-Wrong fit

-Noticeably Wrong color

-Noticeably Wrong length

-Noticeably Wrong texture

-Stained lace from color

Returns and exchanges are granted if you have received an item that you did not intentionally purchase. (ex: If you purchased from the Noir Luxe Collection and received an item from the Platinum Luxe collection)

Returns and exchanges are permitted if you have received an item with a substantially noticeable difference in length and color. (note that images taken with camera may show slightly difference in color under different lighting.)

All inquiries regarding returns and exchanges should be emailed to beautybygatoffice@gmail.com